Do You Receive an Email If You Win EuroMillions Jackpot?

EuroMillions appeals to many people for the chance of potentially winning a large prize, but what happens if you do win?

There are plenty of myths and theories of how wins are confirmed; however, in the UK, there are procedures in place to protect players and ensure genuine wins.

In this blog post, we’ll explain what happens if you win the EuroMillions jackpot, how to know when notifications are genuine and how long it takes to receive your winnings.

Do You Get an Email If You Win the EuroMillions Jackpot?

If you play EuroMillions online via the National Lottery website or app, you will usually receive an email if you have won a prize. The message will not say how much you have won or mention a jackpot. Instead, it will ask you to log in to your account to view the details.

This approach protects your privacy and reduces the risk of your information being misused. Once you sign in, your account will clearly show the outcome. For very large wins, a member of the National Lottery team typically gets in touch by phone to guide you through the claim.

You should not expect to receive an email out of nowhere claiming a win if you have not played, or from an address that is not official. Always check who sent the message before doing anything.

What Does a Real EuroMillions Winning Email Look Like?

A genuine notification is simple and to the point. It normally comes from an address such as [email protected] and tells you there is news about your ticket, asking you to sign in to your account. As noted above, the prize amount will not appear in the email.

Legitimate messages do not ask for bank details, passwords, or payments; however, they direct you to the official website or app so you can check securely. If anything looks unusual, such as odd links or clumsy spelling, pause and verify before you click.

How to Tell if a EuroMillions Email Is Fake or a Scam

Scam emails often give themselves away. Warning signs include a sender address that is not from the national-lottery.co.uk domain, subtle misspellings in the address, lookalike domains, unexpected attachments, or any request for urgent action or payment.

Be wary of requests for personal or banking information, including passwords or PINs, and of claims that you must pay a fee, tax, or delivery charge to release funds. Genuine communications from The National Lottery will not ask you to pay to receive a prize or to disclose sensitive security details by email.

Pushy wording, pressured time limits, and obvious spelling or grammar mistakes are also common. Generic greetings, such as “Dear Customer”, or messages about prizes you did not enter, are further warning signs.

If you are unsure, do not click links or download attachments. Instead, go directly to the National Lottery website or app by typing the address or using a saved bookmark, and use the contact details listed there to confirm whether the message is genuine. If in doubt, report the message through the official channels and delete it.

What to Do If You Think You’ve Won EuroMillions

Take a moment and check your result through official channels. If you play online, sign in to your account to view your ticket and any prize information. If you bought a ticket in a shop, examine the paper ticket and confirm the numbers on the website, in the app, or at an authorised retailer. Keep your ticket safe and do not post images of it on social media.

Avoid sharing personal or bank details with anyone who contacts you unexpectedly, and never pay fees or taxes to release a prize. Genuine communications will come via official channels, and you should not disclose security codes or passwords.

If you have a winning ticket, the National Lottery’s claim process explains what happens next. You may be asked to complete identification and eligibility checks. For large prizes, a specialist team will arrange the claim, explain timeframes, and answer questions. You must be 18+, and claims must be made within the stated deadlines.

If anything does not feel right, use the contact information on the official website to get help and reassurance, and report any suspicious contact. If you are concerned about your play, seek support using the responsible gambling resources signposted by the official service.

Can You Check EuroMillions Results Online Safely?

The official National Lottery website and app are the most secure places to check results. Type the address yourself or use a trusted bookmark, and look for the padlock and “https” in your browser to confirm a secure connection and the correct domain.

Only download the app from recognised app stores and avoid clicking result links in unsolicited emails or adverts. Never share your login details or one‑time codes; enable two‑factor authentication where available, and log out on shared devices.

If you want a second check, you can verify results at an authorised retailer. Results and prize information are subject to validation against official draw data and the applicable Game Rules and Procedures, and may be amended if an error is identified.

How Long Does It Take to Receive EuroMillions Winnings?

If you played online and win up to £500, the money is usually added to your National Lottery account within a few hours after results are confirmed. For prizes between £501 and £30,000, funds are normally transferred to your registered bank account within two working days after you make a claim.

For wins over £30,000, the National Lottery team will contact you to explain the process and arrange payment securely. This might take a few days longer while extra checks are completed.

If you bought a ticket in a shop, smaller prizes can be paid at authorised retailers. Larger amounts are claimed by post or at a regional centre, which can take longer because of the additional steps.

In all cases, you have 180 days from the draw date to make a claim in the UK. Understanding how notifications work, how to verify messages, and what to expect with payments means you will know exactly how a genuine win is confirmed and how to deal with it confidently.

Always remember to gamble responsibly by setting limits to your playing time, sticking to a strict budget within your means and making use of any responsible gambling tools available.

_{*All values (Bet Levels, Maximum Wins, etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.}

_{**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.}